A stairlift can make a tremendous difference in the home of someone who has difficulty navigating stairs. By providing a safe, comfortable way to travel between floors, stairlifts can help older adults and people with mobility challenges maintain greater independence while continuing to enjoy the homes they know and love.
Like other mechanical mobility solutions, however, a stairlift needs proper care to remain reliable. Fortunately, routine stairlift maintenance is generally straightforward. A little cleaning, careful operation and regular professional servicing can go a long way towards keeping your equipment in tip-top condition.
Keep the stairlift rail clean.
“The handrails on your stairlift can collect dirt and grime over time, so regularly wipe them down with a damp cloth to help prevent the buildup of dirt and grime, making the handrails slippery and dangerous to grip,” informs Bethany Ward of Access BDD, “The track of your stairlift can also collect dirt and debris, so vacuuming it regularly helps keep the track clean and free of debris, which can cause the stairlift to run more smoothly and reduce wear and tear.”
Wipe down accessible surfaces gently rather than soaking them with water or cleaning solution. Pay attention to the seat, armrests and footrest as well, since these areas are regularly touched or come into contact with footwear. Mild soap and water may be appropriate for some models, while particular materials may require different care. Avoid spraying cleaning products directly onto switches, controls, electrical components or the rail.
Keep the stairs and track clear.
A clean stairlift is important, but so is a clear staircase. Clothing, bags, shoes, children’s toys and other household objects should never be left where they could interfere with the stairlift. Many modern stairlifts incorporate obstruction sensors designed to stop the chairs if something is detected. However, these safety features shouldn’t replace good housekeeping.
Many indoor models have safety sensors in their footrests and carriages that stop the lifts when obstructions are encountered. Regularly inspect the staircase and visible portions of the track. Removing potential obstructions can reduce unnecessary interruptions and help keep the stairlift operating smoothly.
Be mindful of the battery and charging system.
Follow the manufacturer’s instructions about where the chair should be parked and how the charging system operates. Depending on the model, charging may occur at designated points or along the rail. If your stairlift normally remains connected to a charger, don’t unplug it simply to save electricity unless the manufacturer recommends doing so.
“Make sure to keep the battery charged and not let it run low on power to prolong its life and ensure that the stairlift is always ready to use,” advises Ward, “Regularly test the battery to ensure that it is in good working condition. This can be done by using the stairlift for a short period and checking the battery level. The battery terminals can collect dirt and grime over time, so clean them regularly, ensuring a proper connection and prolonging the battery’s life.”
Avoid common stairlift misuses.
Proper operation is just as important as maintenance. A stairlift is designed to transport a person safely along a staircase, not to serve as a general-purpose household lift. Never exceed your particular model’s stated weight capacity. Don’t use the stairlift to transport heavy boxes, furniture, laundry baskets or other bulky objects. Avoid allowing children to play with the controls or ride the chair unsupervised.
A passenger should sit properly in the chair, keep their arms and legs within the appropriate area and use the seat belt as directed. Perhaps most importantly, homeowners should never dismantle or attempt complicated repairs on their stairlift. Adjusting mechanical or electrical components without the appropriate knowledge can create a safety risk and potentially cause further damage.
Watch and listen for changes.
You use your stairlift regularly, which means you may be the first person to notice when something doesn’t seem right. Listen for new grinding, clicking, scraping or squeaking sounds. Pay attention if the chair starts moving differently, stops unexpectedly, develops excessive vibration or no longer appears to charge properly.
Don’t ignore small changes simply because the stairlift still operates. An unusual noise may have a simple explanation, but it is better to have a qualified technician investigate than wait for a minor issue to develop into a larger problem.
Schedule professional servicing.
“In addition to cleaning your stairlift, periodic preventative maintenance is recommended to guarantee long-lasting operation,” insists Handicare, “You wouldn’t neglect your car for more than a year, so be sure that you are working with your local dealer for annual ‘check-ups.’ This becomes even more important should your stairlift be used by more than one user or extends across multiple floors.
A well-cared-for stairlift can provide dependable assistance for years to come. Keep it clean, operate it according to the manufacturer’s instructions and arrange professional attention whenever something doesn’t seem right.
Frequently Asked Questions (FAQs).
How often should my stairlift be serviced?
Follow the servicing schedule specified by your stairlift manufacturer. Some manufacturers recommend professional maintenance approximately once a year. Your technician may recommend a different schedule depending on the model, age and amount of use.
How should I clean my stairlift?
Check the manufacturer’s manual first. Generally, accessible surfaces can be dusted or gently wiped with an appropriate damp cloth. Avoid soaking electrical components and don’t use strong chemicals, abrasive cleaners or sprays unless the manufacturer specifically approves them.
Can I lubricate the stairlift track myself?
Don’t apply oil, grease or another lubricant unless the instructions for your particular stairlift specifically tell you to do so. Using the wrong product or lubricating the wrong area could affect operation. Leave professional lubrication to a qualified technician when in doubt.
Why is my stairlift making an unusual noise?
New grinding, clicking, squeaking or scraping sounds can indicate that the stairlift needs attention. Stop using the equipment if you believe it may be unsafe and contact your stairlift service provider for advice.
Can I use my stairlift to move heavy household items?
No. A stairlift should be used only for its intended purpose and within the manufacturer’s stated weight capacity. Don’t use the chair to move boxes, furniture or other heavy or bulky items between floors.
What should I do if my stairlift stops working?
Check the user manual for basic troubleshooting instructions, such as confirming the power supply and correct chair position. Don’t dismantle the stairlift or attempt electrical or mechanical repairs yourself. If the problem continues, contact a qualified service technician.
How can I help extend the life of my stairlift?
Keep the rail and surrounding staircase clean, use the stairlift correctly, follow charging instructions and address unusual noises or performance changes promptly. Regular professional maintenance can also help identify worn components before they become bigger problems.
At LifeCare Mobility Solutions, we offer high-quality stairlifts from trusted brands like Bruno, Handicare and Access BDD. To learn all about them as well as our stairlift maintenance services, please don’t hesitate to call us at 416-267-9800 or email us at info@lifecaremobility.ca. You may also contact us by filling out the form on our Contact page!
